Privacy Policy

Last updated: April 20, 2026

1. Information We Collect

When you use RoofCatch, we collect information you provide directly, including your name, email address, phone number, and business details when you sign up or contact us. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send you technical notices and support messages; respond to your comments and questions; and send you marketing communications (where permitted by law). We use call and SMS data solely to deliver the AI receptionist service on your behalf.

3. Call Recording and AI Processing

Our service involves recording and processing phone calls and SMS messages on behalf of your roofing business. By using RoofCatch, you confirm that you have obtained all necessary consents from callers as required by applicable law, including federal and state call recording laws. RoofCatch processes call data only for the purpose of delivering the AI receptionist service.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also disclose information when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Call recordings and transcripts are retained for 90 days by default unless you request otherwise or a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict processing; and data portability. To exercise these rights, contact us at roofcatch@gmail.com.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above.

10. Contact Us

If you have questions about this Privacy Policy, or wish to exercise any of the rights described above, please contact us using the details below.